Announcement
I usually ship once a week on Tuesdays for USA addresses and on Wednesdays for Canadian addresses* (dates may change if there is a holiday). Due to COVID-19, your order might be delayed. Thank you for your understanding!
I will post updates on my twitter @faunna_. If you would like to shop at a discount or for my other items check out my other store front http://faunnashop.com
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(August 4 2021) I will only be offering shipping to USA and Canada-only. Unfortunately, due to high shipping fees, the number of lost packages, and significant shipment delays from COVID-19 I can't offer international shipping at this time. I am very sorry for this inconvenience.
Featured items
Items
All Items
Reviews
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Sarah on Mar 11, 2024
5 out of 5 starsLove it! Came in a hard protective sleeve and a sleeve with a holo star effect on it. The 1st one got lost in the mail but the seller was a delight to work with.
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Gina on Feb 22, 2024
5 out of 5 starsThis bag is beautiful. Had to get both colors and I even bought an extra one for a friend.
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Gina on Feb 22, 2024
5 out of 5 starsThe bag exceeded my expectations. I ordered an extra one as a gift for a friend and I know she will love it as much as I do!
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Spoons on Mar 10, 2024
5 out of 5 starsSO INCREDIBLE AND PERFECT AND MWAH <3 <3 <3 The designer ATE, not even kidding. So gorgeous with the gold foil, and it’s a bit bigger than I expected but you’re GETTING UR MONEY’S WORTH. I can’t stop buying FFXIV bags and this is definitely one u need to get too <3
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Tiffany on Mar 7, 2024
5 out of 5 starsThis purse is beautiful in person with gold printing on white leather (also available in black leather). The shoulder strap is adjustable in length and very comfortable.
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About FaunnaShop
Faunna
Production partners
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Huizhou Eto Gift Co., Ltd.
China
I send my designs and this manufacturer helps turn my illustrations into physical products.
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Xuzhou Gaopeng Toys Co., Ltd.
China
All artwork is drawn by me. I send my designs and work with my manufacturer to help create patterns, and they assist me with making the physical dolls. This toy company has great quality assurance.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do accept returns or exchanges?
No, we do not accept returns or exchanges unless the product has arrived damaged. Please send a photo if this occurs so we may resolve the issue.
My product came in damaged
If the product is a keychain/charm and appears blurry or scratched, try to remove the protective seal over the product first. In most cases, our acrylic charms have a protective sticker on them.
If the product issues are something else, please send me a photo of the damages. If the damages on the product due to weathering conditions (ex. you have left for vacation and cannot retrieve the package for a number of days) it is out of our hands. If it was due to a faulty packaging issue on our part we will happily resend the product (if it applies) or give a refund.
Which conventions will you be attending this year?
2020 conventions have been postponed due to COVID-19.
I was charged a very expensive customs fee. Can you mark my packages at a lower price?
Please be aware that your item may be held at customs for inspection, delaying the delivery time, and you may be charged a customs fee or import tax or similar. Unfortunately, there is nothing I can do about customs clearance - customs rules make the importer (the buyer - you!) responsible for these fees.
My package was resent back to you, can you send it pack to me?
If any packages are resent back due to insufficient address, please know it doesn't get sent back to me, but ChitChat's US facility where the package will be destroyed. As a small business I cannot afford to pay the $5 fee per package to be resent back to me in Canada.
Sorry if this causes any inconveniences, but thank you for understanding.